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Legal

Privacy Policy

Last updated: February 14, 2026

1. Introduction

Zainab Essentials values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an order with us.

By accessing our website or purchasing from us, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following information when you interact with our website or place an order:
  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order details and preferences
  • Payment transaction details (processed securely via third-party providers)
  • IP address, browser type, and device information

3. How We Use Your Information

Your information is used strictly for business purposes, including:
  • Processing and fulfilling orders
  • Communicating order confirmations and shipping updates
  • Responding to inquiries and customer support requests
  • Customising bulk or gifting orders
  • Improving website performance and user experience
  • Preventing fraudulent transactions
We do not sell, rent, or trade your personal data to third parties.

4. Payment Information

Payments are processed through secure third-party payment providers.

We do not store your full debit/credit card details on our servers. Payment information is handled securely in accordance with industry security standards.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:
  • Enhance browsing experience
  • Remember user preferences
  • Analyze website traffic
You may disable cookies through your browser settings, though some website features may not function properly.

6. Data Sharing

We may share information only with:
  • Courier and logistics partners for order delivery
  • Payment service providers
  • Legal authorities if required by law
We share only necessary information required to perform these services.

7. Data Retention

We retain personal information only for as long as necessary to:
  • Fulfill orders
  • Maintain transaction records
  • Comply with legal obligations
Once no longer required, data is securely deleted or anonymised.

8. Data Security

We implement reasonable administrative and technical safeguards to protect your information.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, absolute security cannot be guaranteed.

9. International Users

If you access our website from outside India, your information may be transferred to and processed in India.

By using our website, you consent to this transfer.

10. Your Rights

You may request to:
  • Access the personal data we hold about you
  • Correct inaccurate information
  • Request deletion of your data (subject to legal requirements)

11. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

zainabessential.official@gmail.com